I continued on my way and went to check out the cashier I have to say was a kind thoughtful lady she gave my children suckers and they were delighted. Having said that she did not need any help and whom I believe to be a member of management said that she would bag my items. This would have been fine if that was her intention but it was not.
I want to keep my money in the community and shop locally but with a store that seems to encourage profiling on this level makes me want to send my money directly to China and watch Tops Markets fester like an open sore.
In conclusion I thought dressing in a respectable way, wearing a belt and speaking properly would be enough to allow me in the elitist Tops Markets but truth be told it was not.
Great place to shop if you're white.... I am one that hates it when black people pull the race card but the service that I receive each and every time I go there is very consistent with profiling. On this trip it started in the frozen food section.
I love this Tops because it is easy to navigate, there are always good deals, and the Produce section is unbeatable. The only thing that stops me from giving it 5 stars, is that the bathrooms are always gross, or out of toilet paper, soap, or paper towels. Every single time.
My children and I were selecting food items to purchase and an older man that at first I thought was a customer became angry because I could not move my children out of his way fast enough. This man was wearing a hoodie and did not have a proper uniform on but when he turned I could see the tops t-shirt.
I am tired, depressed, frustrated, annoyed and disappointed in this systematic profiling. I pay for my items and I leave but I am followed every time I go there. Please understand that this has been on going for almost a year.
I have worked security and loss prevention my self and understand terms such as Bob and Lisa aka bottom of the basket and look inside always. She did this no less than four times and it made me feel like a criminal.
Here is where it should have stopped but it did not. I was followed by a man that was not one of the normal parking lot attendants all the way to my car. He stood behind me which was not a smart thing to do considering I have three children and in what I could only describe as disrespectful tone demanded the cart from me . He looked at my plate number and looked inside the trunk of my car while asking for the cart. I am a responsible adult and always take care of my cart. As we drove away he made it look like he was taking care of carts which he was not doing.
One of my favorite places to shop. I love the amazing deals and the fact that there's a gluten free section makes me happy.
The Olean Tops Market is wonderful! Their bakery is great and they have many select items that you can't find anywhere else in town!! The employees are also very helpful!!
Love this store. Buy 90% of my groceries here and they reward their customers with gas point for each dollar spent. I recently got a $1 off per gallon of gas.
After this I went to the bulk food section and selected a fine assortment of healthy nuts for my children. First I would like to note that the management needs better loss prevention training because he could have not been more obvious or silly when profiling me. He used a flat cart and items to obscure his self all while slowly and intentionally walking past us three times. He went into the back to and as soon as he did I would presume it was him on the PA system calling at least two departments and three employees to the break room.
Tops Friendly Markets is a US Supermarket based in Olean, New York. Tops Friendly Markets is located at 2401 W State St, Olean, NY 14760, USA.
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